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  Public Ticket #1376525
customer grayscale error and suspend clink
Closed

Comments

  •  1
    Pedro started the conversation

    my clients section connected on the homepage has an error with the gray scale function

    the grayscale works perfectly in the grid style, but in the carousel style it presents the error in some clients the color is already active.

    Additional I would like to deactivate the click on the images so that it does not redirect to any side. just leave the grayscale effect

  •  7,092
    Oliver replied

    HI!

    Pls. give link to the page with this block and remind pls. the wp-admin access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Pedro replied privately
  •  7,092
    Oliver replied

    HI!

    You need to add the link the clients which not grayscale...

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    Pedro replied

    Thanks Gregor, it worked for me the following way,

    in the row where the clients are, I gave him an identification
    example:

    Row ID: clients

    then to the client in the url clients option added:
    www.test.com/#clients

    for all customers and it works.
    has grayscale
    and when you click, it stays in the same place.

    It would be better if the gray scale were activated without the need to add a url.

    but for now my solution pleases me.

  •  7,092
    Oliver replied

    If you need you can remove hand cursor with next css:

    .gem_client_carousel-items .gem-client-item .grayscale-hover {
        cursor: default;
    }

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    Pedro replied

    thanks, I worked the code is the one I was looking for

  •  7,092
    Oliver replied

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver