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  Public Ticket #1389418
Failed to download template
Closed

Comments

  • Suannette Vidal started the conversation

    Hi,

    When I tried to download a template from the wpbakery template gallery the result is always "Failed to download template". I have the thegem theme in xampp local host (my computer). Can you help me?

    Thanks

  •  7,092
    Oliver replied

    HI!

    You try to use a premium feature, which is available only in a standalone license version of visual  composer plugin. We have included visual composer  plugin in our theme as a bundled plugin under developer license. This means, that all features and functions are availbale for usage, except additional template libraries, which are part of the standalone premium visual composer license. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver