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  Public Ticket #1392300
Theme and plugin update
Closed

Comments

  • Bulkhub started the conversation

    Hi Sir,


    I understand there are new updates in Creative themes as of 5th Dec 2017. How do i update this? Also, my Slider Revolution plugin is not updated to the latest version as well. 

    I tried your recommended method(attached link below) but it doesnt work. Tried downloading the Envato market wordpress update plugin for updates and its not working as well. Please help.

    Looking forward hearing from you.

  • SHIRLEY replied

    I agree, Why the theme is not updating itself ? it's a bit dangerous to do this like that

  •  7,128
    Oliver replied

    Hi,

    All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository.  Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme, so you can update the plugins in the dashboard > updates. About the theme update, sorry, we don't have automatic update of the theme because a lot of our customers add changes to the theme source  code, so after the updating all the revisions will be removed, there are nothing complicated, you just need to switch to another theme remove gem theme and upload new one, nothing will be broken, just don't forget after the updating of the theme resave theme options. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Bulkhub replied

    The latest themes are successfully updated. The child gem method works. Thanks

    On the plugin update, Revolution Slider still showing the following status. How to i update this?

  •  7,128
    Oliver replied

    Hi,

    Pls. wait a bit, soon we'll upload it to our repository.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver