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  Public Ticket #1408932
Import Theme
Closed

Comments

  • Rafaela started the conversation
    December 20, 2017 at 2:34pm

    I installed the theme, I tried to import the demo content and it showed for me:

    Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.


    ???

  •  7,092
    Oliver replied
    December 20, 2017 at 2:39pm

    Hi, did you rename the theme?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Rafaela replied
    December 20, 2017 at 3:04pm

    Yes I did! Is this the problem?

  •  7,092
    Oliver replied
    December 21, 2017 at 9:04am

    Hi, sorry for delay. 

    TheGem theme in your site is not located in wp-content/themes/thegem/ directory.  Our import plugin check that current theme is TheGem for stable work. You have two ways:

    1. Rename theme directory to thegem.

    2. In file wp-content/plugins/thegem-import/thegem-import.php in line 153 replace

    get_template() != 'thegem'

    with

    get_template() != 'Your_template_name'

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver