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  Public Ticket #1412087
Error in importing demo
Closed

Comments

  • Babak25th started the conversation

    Hi. I want to import demo. But I get this message:

    Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import


    What's the problem?

  • Babak25th replied

    I solved the problem. The problem reason was changing the Theme folder name. thanks.

  •  7,092
    Oliver replied

    Hi, sorry for delay in the answer, we are on the short vacations, thank you for letting know, in any case feel free to contact us when you need help. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver