In Portfolio Settings the Save Changes button is not working: nothing happens when I click on it, the changes are not saved. I have attached a screenshot for reference.
Apparently, clearing cache helps. I use Incognito mode in Chrome to check the changes I am making. But the button's behavior is still weird - it does not turn into a green one with Saved! label as on the other buttons, but disappears instantaneously after clicking it.
I have the same problem, and I have also activated the latest version for the gem, so that is not the problem. The portfolio is stuck, and therefore the two latest items are smaller than the others, it appears. See attachment.
In Portfolio Settings the Save Changes button is not working: nothing happens when I click on it, the changes are not saved. I have attached a screenshot for reference.
Hi, what is your theme and gem elements plugin version?
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Regards, Oliver
Hi Gregor:
Thank you for getting back to me.
I am using version 2.2.2 form July 2017.
I noticed that you have version 3.0 now.
How can I upgrade the theme? On my WP dashboard it says "your themes are all up to date".
Thank you,
Liliya
Hi, yes you need to update the theme, pls. follow the instructions:
Updating a theme
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Regards, Oliver
The theme has been updated to 3.0.6. The Save Changes button in Portfolio Settings window is still not working. The update did not help.
Hi, pls. provide the wp-admin access.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Has there been any resolution to this? I am experiencing the same issues.
Apparently, clearing cache helps. I use Incognito mode in Chrome to check the changes I am making. But the button's behavior is still weird - it does not turn into a green one with Saved! label as on the other buttons, but disappears instantaneously after clicking it.
Hi, can you provide the wp-admin access and add few screenshots with the problem?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
I have the same problem, and I have also activated the latest version for the gem, so that is not the problem. The portfolio is stuck, and therefore the two latest items are smaller than the others, it appears. See attachment.
Can you help?
Pls. provide the wp-admin access in the new ticket.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver