I'm having trouble accessing WPBakery templates in "TheGem" theme. Please confirm if the theme gives me a direct license to access WPBakery content. If it does, can I please have a license authorization to access all the benefits. I paid $67.10 for the "TheGem", and to purchase a license from WPBakery to edit the theme costs $41.00. This is not right. I could really use some clarity on this.
You try to use a premium feature, which is available only in a standalone license version of WPBakery plugin. We have included WPBakery in our theme as a bundled plugin under developer license. This means, that all features and functions are availbale for usage, except additional template libraries, which are part of the standalone premium WPBakery plugin license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
I'm having trouble accessing WPBakery templates in "TheGem" theme. Please confirm if the theme gives me a direct license to access WPBakery content. If it does, can I please have a license authorization to access all the benefits. I paid $67.10 for the "TheGem", and to purchase a license from WPBakery to edit the theme costs $41.00. This is not right. I could really use some clarity on this.
Hi,
You try to use a premium feature, which is available only in a standalone license version of WPBakery plugin. We have included WPBakery in our theme as a bundled plugin under developer license. This means, that all features and functions are availbale for usage, except additional template libraries, which are part of the standalone premium WPBakery plugin license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver