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  Public Ticket #1441227
styled image settings
Closed

Comments

  • HCouceiro started the conversation

    When editting pages, the styled image setting window does not open for adding or edditing the image properties. How do i solve this issue?

    the wordpress version is 4.9.2


  • [deleted] replied

    Hi,

    Please share admin access. We will try to inspect problem on your site.

  •   HCouceiro replied privately
  • [deleted] replied

    I see that ajax request on this page return 500 error. I need error log and ftp access to inspect this problem

  •   HCouceiro replied privately
  • HCouceiro replied

    Any news?

  • [deleted] replied

    I can't find error log or its settings in cpanel. Please contact your hosting support for error log. I can't inspect problem without it.

  •   HCouceiro replied privately
  • [deleted] replied

    I don't need to edit php files. I need to see error log files to inspect problem with 500 server error from ajax request in admin area of your site. Inspecting problem without error log will take a lot of time.