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  Public Ticket #1471146
Update
Closed

Comments

  • VladimirSenaj started the conversation
    February 16, 2018 at 10:35am

    Hello,

    I have problem with TheGem updating theme.  In this update article u say: "Now remove our theme". Which one, TheGem child or just TheGem? 

    Question 2: Which file should I upload to update the theme? (Attachemnt Image)

    Question 3: Make a backup of files. Just by copying the code from Backup of Theme Options yea?

    Thanks for reply :)

  •  7,092
    Oliver replied
    February 16, 2018 at 10:48am

    Hi,

    1. Pls. take a look:

    2. You need to import gem_theme (theme in attah)

    3. Take a look:

    http://www.wpbeginner.com/plugins/how-to-create-a-complete-wordpress-backup-for-free-with-backwpup/


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • VladimirSenaj replied
    February 16, 2018 at 11:01am

    Thanks u help a lot, u should post some of these links to improve the Update Article. Good Job!

  •  7,092
    Oliver replied
    February 16, 2018 at 11:04am

    Ok, thank you I'll make it.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver