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  Public Ticket #1472939
template problems
Closed

Comments

  • George started the conversation

    Dear sir/madame,

    In the section "contacts and social" of theme options, section is completely empty. Also in WP Bakery page builder some white fonts cannot be seen in white background in classic mode. If i change to Frontend everything is visible but it takes more than 5 minutes for the switch.

    Thank you

  •  433
    Sergio replied

    HI!

    1) pls. share the wp-admin access, we'll check

    2) You can try changing the color of the block in a file   plugins/js_composer/assets/css/js_composer_backend_editor.min.css

    pls. search this style .wpb_content_element>.wpb_element_wrapper

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •   George replied privately
  • George replied

    Also in the the backend editor when i click to download a template i get an error "Failed to download template"

  •  433
    Sergio replied

    Hi,

    1) I don't see a problem (screen 2064), try to disable adBlock or other blocked ajax requests plugins.

    2) About this problem  gymtemplate-02.jpg , because you need to change the page builder plugin file , 

    after updating your changes are lost. If for you it is a significant problem, pls. use the Wpbakery Page Builder (screen 2065)

    3) You try to use a premium feature, which is available only in a standalone license version of Page Builder. We have included Page Builder in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium Page Builder license.

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  • George replied

    Great, great and great!

    Thank you Sergio

  •  433
    Sergio replied

    HI, 

    Feel free to contact us if you need help. 

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.