I'm trying to import the theme, but i'm getting the following:
"Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import."
I've activated the theme correctly, but this is still happening so i presume it's a theme issue?
Hello
I'm trying to import the theme, but i'm getting the following:
"Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import."
I've activated the theme correctly, but this is still happening so i presume it's a theme issue?
Thank you
Adam
Hello,
same problem like you !
I dont know why ?!!
ok i know why, simply go to wp-content/themes and rename gem theme directory into thegem ! it works !
Hi,
Adam0123 did you rename the theme?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver