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  Public Ticket #1495548
demo import
Closed

Comments

  •   ysy0347 started the conversation
  •  7,092
    Oliver replied
    March 8, 2018 at 9:33am

    Hi,

    Pls. provide the wp-admin access, we'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ysy0347 replied privately
  •  7,092
    Oliver replied
    March 9, 2018 at 9:03am

    Hi,

    pls. provide the FTP access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ysy0347 replied privately
  •  7,092
    Oliver replied
    March 12, 2018 at 7:34am

    Hi,

    Sorry, can't connect to your FTP:

    Command: PWD
    Response: 550 PWD: Permission denied
    Error: Failed to retrieve directory listing


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver