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  Public Ticket #1497086
woocommerce cant select shipping options
Closed

Comments

  •  1
    maxstart started the conversation

    Hi i cant select shipping options in checkout

    please help!

  • [deleted] replied

    Hi,

    Please share admin access. We will try to inspect problem on your site.

  •   maxstart replied privately
  • [deleted] replied

    I see this on cart page in your site:


  •  1
    maxstart replied

    you can se that there is no option to select shipping or local pickup like this

  •  1
    maxstart replied

    you can see i have 3 metods

  • [deleted] replied

    This is woocommerce interface and I don't correctly know how it works. I need ftp access to test and inspect that.

  •   maxstart replied privately
  • [deleted] replied

    Can't connect  with this data. Please check it.

  •   maxstart replied privately
  • [deleted] replied

    Please correctly configurate ftp user. I see only empty directory. I suppose you need change ftp user available directory,

  •   maxstart replied privately
  • [deleted] replied

    I suppose problem is in configuration of Mercado Pago plugin. It doesn't return corrent info for woocommerce plugin. I see that next code for mercado shipping metods

    $shipping_method->get_rates_for_package( $package )

    returns empty array.

    Try to contact Mercado Pago plugin support.