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  Public Ticket #1520394
theme error
Closed

Comments

  •  1
    maxstart started the conversation
    March 27, 2018 at 10:11pm

    every time i deactivate theme without errasing it the footer widget errases. and i loose everithing i worked on.

    and the menu also errases.

  •  7,092
    Oliver replied
    March 28, 2018 at 10:51am

    Hi,

    Sorry, but it's not possible to fix it, if the theme you switched don't have footer sidebar all the widgets from this area comes to the inactive tab, the simplest way to update the theme without loosing anything is to make duplicate of the gem theme, rename the theme in the style.css:

    /*
Theme Name: TheGem
Description: Multi-Purpose Wordpress Theme
Author: Codex Themes.
Theme URI: http://codex-themes.com/thegem/
Version: 3.2.1
Tags: one-column, two-columns, left-sidebar, right-sidebar, custom-background, custom-colors, custom-header, custom-menu, featured-images, flexible-header, full-width-template, theme-options, translation-ready
License: GNU General Public License
License URI: license.txt
Text Domain: thegem
*/

    to 

    Theme Name: TheGem-Updatng

    so if you need to update the theme just switch to this theme and remove old one. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver