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  Public Ticket #1523824
Testimonial widget doesnt load
Closed

Comments

  • wtblacklock started the conversation

    Hello,

    When I load my site in chrome the rest of the page loads but the pre -oader for the area with the testimonial wdiget just keeps on loading. It is viewable when I press "customize" and the sidebar loads up, but otherwise it doesnt work.


    I tried:
    Viewing in an incognito browser
    Removed all CSS overrides
    Remade the testimonial
    Updated the site plugins
    Update the page
    Hard refreshed

    But nothing has worked. Please, advise and thanks!

    Also - how do I remove the preloaders? The options panel doesn't seem to let me.

    – William

  •  7,280
    Oliver replied

    Hi,

    pls. provide the wp-admin access. There is console error in this file

    rank.js

    Did you add changes in the theme code?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver