hello the product picture is only half in the box. How can i place the picture more down zo the hole picture is good visible and you don't have that major white space?
But that is not the size is it possible to change the hight of the frame. Maybe i can change it in FTP like last time (https://codexthemes.ticksy.com/ticket/1366839/) we have also fixed the problem here with FTP i changed the code :
hello the product picture is only half in the box. How can i place the picture more down zo the hole picture is good visible and you don't have that major white space?
Hi,
pls. provide the wp-admin access.
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Regards, Oliver
Hi,
Did you added changes in the theme source code? Can I update the theme?
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Regards, Oliver
How do you mean? but i dont think so you can update it
pls. provide the FTP access.
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Regards, Oliver
pls. manually via FTP remove the themes:
/public_html/wp-content/themes/thegem
and
/public_html/wp-content/themes/thegem.old
And let me know
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Regards, Oliver
I have deleted those themes.
but now it automaticaly deleted my child theme and it has gone back to theme Twenty Seventeen.
What has this to do with replace a picture?
Hi,
just upload new theme, after you upload the new theme you'll can see the child theme.
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Regards, Oliver
ok i have done that gregor. So how can i pull down the picture so the hole photo fits in the box?
Hi,
Fixed, but pls. not to make it perfect you need to use image in size:
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Regards, Oliver
I still mis a piece of the picture.
You mean to place that code in the CSS or what?
Thank you for your help
Sorry, It's not possible to make it via css, you need to set the image in the right size.
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Regards, Oliver
ok i will do you have advise how big it must be or can i some where see what the best size would be?
Size: 1287 x 567
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But that is not the size is it possible to change the hight of the frame. Maybe i can change it in FTP like last time (https://codexthemes.ticksy.com/ticket/1366839/) we have also fixed the problem here with FTP i changed the code :
And regenerated thumb nails but that didn't fixed it this time
To make this frame bigger so the frame doesn't have the white space
Hi,
in what screen resolution you're testing?
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Regards, Oliver
I almost fixed it, is just searching for the right size now. I thought it wasn't working, but i there is some delay in the website updates.
And if I want to upload the functions.php to my child theme the website crashes. Is there a solution for this?
HI,
What function you try to put there?
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the whole functions.php so when I do an update of the theme i don't have to adjust the changes I made in the HTML of the functions.php
Sorry, can't understand, you're trying to paste HTML to the functions.php?
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Regards, Oliver