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  Public Ticket #1551195
Update cart button not working
Closed

Comments

  • lexVZ started the conversation

    Hi,

    The theme update cart button on the cart page is not working. Therefore, customers cant update cart quantities which isn't really nice from a UX point of view.

    Could you help me out?

    Best regards,

    Lex

  •  7,092
    Oliver replied

    Hi,

    pls. provide the wp-admin access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   lexVZ replied privately
  •  7,092
    Oliver replied

    Hi,

    Can't login with the data you provided.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   lexVZ replied privately
  •  7,092
    Oliver replied

    Hi,

    The problem in your theme version. Pls. update it to the last and everything should work fine.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,092

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • lexVZ replied

    Hi Gregor,

    Thanks for your reply and advice. I've updated the theme and the button works properly now!

    Thanks! 

  •  7,092
    Oliver replied

    You're welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver