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  Public Ticket #1551195
Update cart button not working
Closed

Comments

  • lexVZ started the conversation
    April 23, 2018 at 3:45pm

    Hi,

    The theme update cart button on the cart page is not working. Therefore, customers cant update cart quantities which isn't really nice from a UX point of view.

    Could you help me out?

    Best regards,

    Lex

  •  7,280
    Oliver replied
    April 24, 2018 at 6:39am

    Hi,

    pls. provide the wp-admin access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   lexVZ replied privately
  •  7,280
    Oliver replied
    April 24, 2018 at 9:05am

    Hi,

    Can't login with the data you provided.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   lexVZ replied privately
  •  7,280
    Oliver replied
    April 24, 2018 at 11:14am

    Hi,

    The problem in your theme version. Pls. update it to the last and everything should work fine.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,280
    Oliver replied
    April 24, 2018 at 11:14am

    Updating a theme

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • lexVZ replied
    April 26, 2018 at 10:39am

    Hi Gregor,

    Thanks for your reply and advice. I've updated the theme and the button works properly now!

    Thanks! 

  •  7,280
    Oliver replied
    April 26, 2018 at 10:57am

    You're welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver