Hi, Layer Slider plugin is not working correctly. There's a following error: "LayerSlider product activation was canceled on this site". Because of that, I am not able to use features like premium templates. Please advise how to fix this
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: You try to use a premium feature, which is available only in a standalone license version of LayerSlider. We have included LayerSlider in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium LayerSlider license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi,
Layer Slider plugin is not working correctly. There's a following error:
"LayerSlider product activation was canceled on this site".
Because of that, I am not able to use features like premium templates. Please advise how to fix this
I am also having the same issue. Kindly give a solution for this.
HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: You try to use a premium feature, which is available only in a standalone license version of LayerSlider. We have included LayerSlider in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium LayerSlider license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver