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  Public Ticket #1560216
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  • Omar S started the conversation

    Hello support, this is my first contact since purchase. Im still working locally for now so the related URL isn't updated as this point. I will be uploading soon tho

    Im running into 2 small issues...

    1) Adding a portfolio item w/ a slider and images, doesn't show the pictures when using the wpbakery portfolio widget. it comes out blank when used on my homepage
    2) The Instagram widget included in TheGem pack for wpbakery doesn't show the pictures either, i tried looking for a settings page to add api keys or sthg like that, but there isn't one. I filled in the widget settings with full URI, along with other info, but nothing is displayed

  • Omar S replied

    Ok i uploaded the site online to omarsabet.net/yoni for a dev server. Let me know if you need any details 


  • [deleted] replied

    Hi,

    1. Sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?

    2. We made thegem-element plugin update. Please check updates in dashboard.

  •   Omar S replied privately
  • [deleted] replied

    1. You can't use portfolio shortcode to print data from your custom post type. You need to create new shortcode for this.

    2. Last thegem-elements plugin version is 3.2.1.

    3. No.