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  Public Ticket #1571124
Next step button not working
Closed

Comments

  • Jenny started the conversation
    May 10, 2018 at 9:20pm

    The next step button when clicked is not working. Customers are not able to go to the next phase of checkout

  •  7,092
    Oliver replied
    May 11, 2018 at 6:23am

    Hi,

    pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Jenny replied
    May 11, 2018 at 8:29am

    User: max

    Pw: Jennythanksyou!

  •   Jenny replied privately
  •  7,092
    Oliver replied
    May 11, 2018 at 9:03am

    Hi,

    I already made the ticket private, you need to update the theme:

    Updating a theme

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Jenny replied
    May 12, 2018 at 5:32am

    Hi Gregor,

    I updated the theme and unfortunately,  the template did not work. Do you have any other suggestions?

    Thanks!

  •  7,092
    Oliver replied
    May 14, 2018 at 7:52am

    Hi,

    I replied in your first ticket.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver