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  Public Ticket #1576396
can't install demos
Closed

Comments

  • gbagency started the conversation
    May 16, 2018 at 5:34am

    I ran the demo importer and nothing happened after reaching 100%. 

    I tried importing a single page and i receive this error 

    Ajax error. Try again ( I did try again )

    please include email address [email protected] in your reply 

  •  7,280
    Oliver replied
    May 16, 2018 at 9:08am

    Hi,

    Sorry, we provide support only here. pls. provide the wp-admin access, we'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   gbagency replied privately
  •  7,280
    Oliver replied
    May 17, 2018 at 8:02am

    Hi,

    The problem in your php settings, pls. take a look:

    Recommended PHP Settings

    Also you need to set the php version at least 5.6

    Then you need to make data base reset and start gem import plugin again.

    Your settings:

    http://www.gb.agency/Abstraction/wp-admin/options-general.php?page=cfpi_phpinfo

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver