You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
You try to use a premium feature, which is available only in a standalone license version of WPBakery. We have included WPBakery in our theme as a bundled plugin under developer license. This means, that all features and functions are availbale for usage, except additional template libraries, which are part of the standalone premium WPBakery license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
I cannot activate license of Visual Composer
It does not appear label of activation
Visual Composer Suppor says it's Theme fault.
May you help me?
Thanks
HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Without Activation I cannot import Template ( WPBakery Reply)
In Any case I own a regular license of WPBakery and I want to use it
May you help me?
Hi,
You try to use a premium feature, which is available only in a standalone license version of WPBakery. We have included WPBakery in our theme as a bundled plugin under developer license. This means, that all features and functions are availbale for usage, except additional template libraries, which are part of the standalone premium WPBakery license.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
See error
pls. check my previous reply
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Please read more carefully my previous reply
" In Any case I own a regular license of WPBakery and I want to use it"
Follow the steps
Activate another theme.
Deactivate gem elements plugin.
Activate WPBakery plugin with your license.
Activate gem elements plugin and gem theme
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
pls. provide the wp-admin and FTP access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Please share licence key for page builder. I see that wpbakery site return this message on template request:
{"status":0,"error":"Incorrect license key."}Request link is:
https://support.wpbakery.com/templates/download-link?product=vc&url=http://www.cavalloisland.com&key=1&version=5.4.7&id=a46dfae0-a131-11e6-937a-2b2354aa4a14
Please try to reactivate visual composer on your site. I see that saved licence key is '1'.
http://www.cavalloisland.com/wp-admin/admin.php?page=vc-updater
Thanks Now it works!
Just last question : I have purchased two license of the gem theme.
May I floow the same procedure also for the other site ? www.arlettipartners.com ?
Please share ftp and admin access.