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  Public Ticket #1594284
Child Theme Display Error
Closed

Comments

  • Skicu started the conversation

    Hi I uploaded and activated child theme and this is what all my pages look like right now. I tried to reinstall both the parent theme and the child theme several times now. Nothing seems to work. 
    Hope you will be able to help me

  •  7,095
    Oliver replied

    Hi,

    pls. provide the wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Skicu replied privately
  • Skicu replied

    I restored my whole page from backup and repeated the process of installing the child theme. This time it worked but when i tried to update the parent theme same problem occured


  •  7,095
    Oliver replied

    Hi,

    Sorry, your site is unavailable. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Skicu replied

    I tried to repeat the process again. No luck! Site is available now Please help Are You there?

  •  7,095
    Oliver replied

    Pls. check now

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Skicu replied

    Looking Good, Thank You! 

    I have two questions: 
    1. Will I be able to update the Theme in the future without this error?

    2. To update the theme do I need to switch to the default themes or is staying on the child theme through the update enough? 


  •  7,095
    Oliver replied

    Hi,

    pls. take a look:


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Dominique Goeken replied

    What was the solution?

  •  7,095
    Oliver replied

    Sorry?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Dominique Goeken replied

    Well, this person had a problem with his child and parent theme. And you apparently solved the issue, but what was the solution that fixed the problem?

    Because I have an issue to with my child and parent theme. (I described this in an closed ticket from macgaffy-fashion)

  •  7,095
    Oliver replied

    You need to re-save theme options after you activate child theme.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver