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Okay
  Public Ticket #1615063
license
Closed

Comments

  • bebofit started the conversation

    okay so I don't understand I am going to develop the website which is the end product locally on my computer, so If I activated the theme does this mean if the site got deleted I won't be able to use the theme? Could I activate the theme locally on more than one computer? or Should I activate it on a live domain as it could be activated once? Sorry I am a bit confused 

  •  7,095
    Oliver replied

    Hi,

    We are constantly monitoring how many live sites are on your license, you can set your site for development or testing on local host or any domain and then activate with this license your live site, but if we see that you have on the 1 license 2 or more full working sites, we'll block your license.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    max_ink replied

    @gregor How can we deactivate a development site use of the license? or tell where it is being used. We purchased for use on one site. Our paid support has expired and it is saying we have exceeded our limit but are only using the theme on one LIVE site and one LOCAL. aspenshakti.com

  •  7,095
    Oliver replied

    Hi,

    pls. create new ticket in the activation problem category and provide your purchase code there.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Stohansl replied

    I've got my activation code turned down also and I have no idea why. Is it possible that if my 6 months period ended my code has been deactivated?

  •  7,095
    Oliver replied

    No, pls. create the new ticket in the activation problem category and provide your purchase code there.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver