Automatic updates are available only if you install envato market plugin because theme is not located in wordpress repository. One more thing: automatic updates are disabled because some customers change theme code on their sites. After theme update their changes will be lost.
I can't give info about features that may not work. We release version 1.3.0 two year ago. A lot of modification were added to wordpress and other plugin during this time. Also we added some new features and fixed some bugs in theme.
I fixed problem with fonts. If you don't have other problems you can ignore theme update.
Dear,
few days ago we had an issue with the CPU of the site and the hosting has blocked our site for few minutes.
Once everything has been settled... suddenly all the fonts have been deleted and all the site now is in Times New Roman.
Our main website fonts were: Montserrat Bold - Lato regular
I tried to download them manually, but the EOT file doesn't upload it. It shows this errors:
lato-v14-latin-300.eot -
While the SVG file is accepted, it doesn't update the site with the our fonts.
We still have all the site in Times New Roman.
Also, suddenly the main footer has right above another footer which I've never placed, and I can't take it off.
What should we do?
In attached a screenshot of the page of the theme options. Once it used to have loads of fonts and now it doesn't.
Hope to hear from you soon
Hi,
Please share admin access. We will try to inspect problem on your site.
First, your theme version is very old.
We can try to fix problem with fonts but I suppose other theme features may not work correctly.
Please share ftp access.
Automatic updates are available only if you install envato market plugin because theme is not located in wordpress repository. One more thing: automatic updates are disabled because some customers change theme code on their sites. After theme update their changes will be lost.
I can't give info about features that may not work. We release version 1.3.0 two year ago. A lot of modification were added to wordpress and other plugin during this time. Also we added some new features and fixed some bugs in theme.
I fixed problem with fonts. If you don't have other problems you can ignore theme update.
I see. What was the problem with the fonts?
Do you recommend to update the them? What happen if we do so?
Old function will be used. I replaced wp_remote_get with file_get_contents to read webfont.json file.
Please check update log here - https://themeforest.net/item/thegem-creative-multipurpose-highperformance-wordpress-theme/16061685
Yes, but what happens if we update the theme?
You will get some new features, some bugs will be fixed. But we recommend make a bakckup.
Do you recommend it? Do you think we should make the update? If we do so, it will get some changes from the website?
We recommend to update theme. Site content may not be changed or lost. But better make site backup before update.
All right, thank you!
How do we update it?
Updating a theme