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  Public Ticket #1620080
Product Add-ons not showing
Closed

Comments

  • Andre started the conversation

    Hi,

    In this case I want the customer to be able to add a silver chain to their product item purchase if they need a chain to go with the product. 

    Example - when they purchase a pendant they can add a silver chain.

    I'd like to show this as an add-on in the individual product page.

    I've tried a few different add-on options like Yith Product Add-on's and Woocommerce Product Add-on's, but it seems like the theme is blocking showing any product add-on option in the individual product page.

    How do I re-enable product add-on so that the add-on products appear in the individual product pages of those products that have add-on's linked?

    Many thanks,

    Andre


  • [deleted] replied

    Hi,

    Our theme use custom hooks in templates on product page. Please activate some plugin and share ftp and admin access. We will check problem and try to fix it.

  •   Andre replied privately
  • Andre replied

    I've done a full backup. :-)

  • [deleted] replied

    Ftp access please.

  •   Andre replied privately
  • [deleted] replied

    What product I can check?

  • Andre replied

    Switched to Booster for Woocommerce and the Product Add-on's are now working. :-)

  • [deleted] replied

    Do you know how to configurate it to show necessary info? Does any product configurated as you want?