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  Public Ticket #1643918
http error 500
Closed

Comments

  • Selin Kocagöncü started the conversation
    July 16, 2018 at 9:28pm

    Today ı was setting up The Gem, following step by step its documentation. When it was time for setting up navigation, I got a 500 error. 

    I found the debug log, deactivated buggy plugins, nothing has changed. I dont know what else i can do

  •  444
    Sergio replied
    July 17, 2018 at 11:55am

    HI!

    pls. share the wp-admin and FTP access, we'll check

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.

  •   Selin Kocagöncü replied privately
  • Selin Kocagöncü replied
    July 17, 2018 at 2:20pm

    Hi, I just noticed that outside visitors to the site are also getting a 500 error: www.skstudyo.com..

  •  444
    Sergio replied
    July 17, 2018 at 2:52pm

    Hi,

    pls. contact your hosting provider to resolve this issue

    If you’re happy with our theme, please rate us with 5 stars on Themeforest. It keeps us motivated!  (How to rate).

    Regards Sergio Codex.