This is also happening to me with the gem theme. my site is just sitting there with the preloader. It works on my bf's computer, and won't on mine and a friends. Please let me know if you find a solution and if anyone knows from the dev team it would be helpful! When it worked on my bfs computer, we cleared out the browser cache too, all in it. It loads instantly. It's so weird!
EDIT: It also worked fine for my hosting service support agent. But it is stuck for both myself, my mom, friends, and on my mobile phone. This is pretty worrisome since some people will most likely have a similar issue. If the theme dev could respond to check somehow that would be good.
I had been working on my site for about a week. It suddenly stopped loading the site. Unsure what to do?
This is also happening to me with the gem theme. my site is just sitting there with the preloader. It works on my bf's computer, and won't on mine and a friends. Please let me know if you find a solution and if anyone knows from the dev team it would be helpful! When it worked on my bfs computer, we cleared out the browser cache too, all in it. It loads instantly. It's so weird!
EDIT: It also worked fine for my hosting service support agent. But it is stuck for both myself, my mom, friends, and on my mobile phone. This is pretty worrisome since some people will most likely have a similar issue. If the theme dev could respond to check somehow that would be good.
Hi,
1. MackMckie pls. provide the wp-admin and FTP access, we'll check.
2. Amandafifield pls. create the separate ticket with wp-admin and FTP access we also check your install.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver