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  Public Ticket #1661821
theme is not working, error message 500
Closed

Comments

  • Jaures_Magloire started the conversation
    August 1, 2018 at 6:26am

    I just purchased and intalled the gem theme but after complete installation, when I open the website i get this error message; 

    500: Internal Error

    This website is unavailable at the moment

  •  7,095
    Oliver replied
    August 1, 2018 at 9:27am

    Hi,

    pls. provide the wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver