I submitted a ticket last Thursday with very clear instructions on the help I needed because once again TheGem isn't working with another plugin I have. Four days later I get a reply saying you don't understand and can I send a screenshot. I have replied with a screenshot, of the webpage that I said go visit.. and I cannot wait another 4 days for a reply. Now my website isn't working properly at all. The displays are off and people can't buy certain boxes. I need support immediately.
I submitted a ticket last Thursday with very clear instructions on the help I needed because once again TheGem isn't working with another plugin I have. Four days later I get a reply saying you don't understand and can I send a screenshot. I have replied with a screenshot, of the webpage that I said go visit.. and I cannot wait another 4 days for a reply. Now my website isn't working properly at all. The displays are off and people can't buy certain boxes. I need support immediately.