I modified the file php.ini with the recommended values, but the problem is always the same: when using the plugin thegem_import, during the second step of the download (Importing posts, pages, portfolio etc.) the download is blocked at 90.5%. Impossible for me to continue the installation ... Can you tell me what to do?, please?
Finally I installed the theme directly from the provider because locally it was impossible to install, even by correcting the PHP.INI file (using Flywheel and Xampp.
Everything worked well, thank you for your support.
Hello , I have a problem with plugin thegem_import :
The download is blocked at 90.5% (Importing posts, pages, portfolio etc.) for each template I chose ...
what should i do, thanks!!!
Hi,
99% the problem in your php settings, pls. take a look:
Recommended PHP Settings
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Regards, Oliver
Hi, thanks for your quick reply.
I modified the file php.ini with the recommended values, but the problem is always the same: when using the plugin thegem_import, during the second step of the download (Importing posts, pages, portfolio etc.) the download is blocked at 90.5%. Impossible for me to continue the installation ... Can you tell me what to do?, please?
pls. provide the wp-admin and FTP access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Finally I installed the theme directly from the provider because locally it was impossible to install, even by correcting the PHP.INI file (using Flywheel and Xampp.
Everything worked well, thank you for your support.
Regards, Efisio
Feel free to contact us if you need help.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver