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  Public Ticket #1688269
TheGem Import
Closed

Comments

  • Moctar started the conversation
    August 24, 2018 at 12:39pm

    I got this when i try to activate a demo

    "Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import."

  •  7,095
    Oliver replied
    August 24, 2018 at 12:46pm

    Hi,

    pls. provide the wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver