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  Public Ticket #1689618
Logo Not Showing
Closed

Comments

  • AaronFernandes started the conversation

    I have uploaded the logo but it is not showing please look at the screenshot with developer tools.

    everything is fine in the back-end in terms of the logo.

  •  7,095
    Oliver replied

    Hi,

    pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • AaronFernandes replied

    I can't provide wp-admin access to this site-  I will have to setup a new install for you to access and you'll see the logo doesn't display

  •  7,095
    Oliver replied

    Hi,

    ok, let me know

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    Maurafarah replied

    Hi my logo its not showing also, did you fixed that? 

    Thanks

  •  7,095
    Oliver replied

    Hi,

    I need access to check your site.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    Maurafarah replied

    Hi Gregor, thanks, how can I send you login and password? Best regards,

    Mauri


  •  7,095
    Oliver replied

    pls. create new private ticket

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  2
    Maurafarah replied

    Here you have admin access

    https://www.kuantika.net/wp-admin/

    username: codex

    pw: codex604admin


  •  7,095
    Oliver replied

    Hi,

    You need to upload in the theme options jpg image of the logo, not svg.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver