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  Public Ticket #1696607
Urgent Place Order Button Disappears
Closed

Comments

  • BadYogi started the conversation

    On the check out page (after adding a product to the cart, and beginning the checkout process.) the Place order button on the third step disappears. Sometimes when I load the page I see it flicker and then it's gone.  I removed all nonessential plugins and it still doesn't work.  I haven't been able to take order for 3 days now. 

  • BadYogi replied

    Forgot to attach an image to show the button I'm referring to. The button should be visible where it currently says "Proceed to PayPal"  I've tried deactivating PayPal as well as Stripe, trying each one separately, but it's not working.  This problem showed up since I updated Woocommerce and the gem as well as all other plugins.  But like I said before I removed all but 6 plugins while I was testing and it still didn't show the button. 

  •  7,095
    Oliver replied

    Hi,

    You're using 2.2.0 it's very old to work with the last woo version, pls. update theme (last version is 3.5.0)

    Updating a theme

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver