Hello, recently I have purchased a theme from you guys, and for the life of me I can not get it to work properly. When I upload it im missing the style.css.. I have fixed that issue, and now when I get the theme to appear in my wordpress cp, it looks like a 1995 blog, nothing even remotely similar to the live preview on envato... The website is still under development and is not published. I can not afford to publish something as hideous as a simple blog. Let me know how can we fix this issue, should I provide you with the login credentials so you try it, or if its not fixable, or if the theme looks like a simple blogpost and I need to make it into the theme you propagate than I will have to request a refund.
Um, I have managed to instal the theme myself.. But Now I have an even worse issue... All the menus have been copied so many times.. As in when I open the WP cp and click on the appearance and than menus, when I open for example the top menu or the footer.. Theres like 100x Home etc... Please fix this I am going crazy over this theme..........
Seems that BlueHost is just very bad.. Its horrible, I just found out about the issue I am having with them.. They will fix it in a few minutes and Ill let you know when you can try to login.. Sorry for the inconvenience.....
Thank you! Now tell me, If I were to change the skin, as in use any of your other designs, will everything be ok? I dont want it to get broken again once I change the skin..... By skin I mean the Demo concepts that came with the purchase.
Any of the ones that came with the theme. On the wordpress panel on the left side there is an addon called thegem import. When you click there, there are a lot of demo concepts. So for example If I decide to change the business concept to the crypto one, will everything work?
Hello, recently I have purchased a theme from you guys, and for the life of me I can not get it to work properly. When I upload it im missing the style.css.. I have fixed that issue, and now when I get the theme to appear in my wordpress cp, it looks like a 1995 blog, nothing even remotely similar to the live preview on envato...
The website is still under development and is not published. I can not afford to publish something as hideous as a simple blog.
Let me know how can we fix this issue, should I provide you with the login credentials so you try it, or if its not fixable, or if the theme looks like a simple blogpost and I need to make it into the theme you propagate than I will have to request a refund.
Hi,
pls. provide the wp-admin access and link to the page what you're planing to use as the home page.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Um, I have managed to instal the theme myself.. But Now I have an even worse issue... All the menus have been copied so many times.. As in when I open the WP cp and click on the appearance and than menus, when I open for example the top menu or the footer.. Theres like 100x Home etc...
Please fix this I am going crazy over this theme..........
Hi,
pls. provide the wp-admin access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Still no response... Please fix this issue because it is driving me insane.
If this theme isnt working I am afraid I must ask for a refund, so please lets fix it ASAP.. I need a working website by tomorrow!
Hi,
Sorry for delay because of weekend, this link don't working on my side:
www.invictusmarketingonline.com/wp-admin
Can you check it?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Seems that BlueHost is just very bad.. Its horrible, I just found out about the issue I am having with them.. They will fix it in a few minutes and Ill let you know when you can try to login.. Sorry for the inconvenience.....
Please try it now.... Thank you and sorry for the delay.
Hi,
Seems there was some looping during the import, can I make data base reset? I'll set the demo for you.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Do what ever needs to be done and make it function PLEASE
Hi,
Here you go:
https://invictusmarketingonline.com/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thank you! Now tell me, If I were to change the skin, as in use any of your other designs, will everything be ok? I dont want it to get broken again once I change the skin.....
By skin I mean the Demo concepts that came with the purchase.
Hi,
Sorry, what skin?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Any of the ones that came with the theme. On the wordpress panel on the left side there is an addon called thegem import. When you click there, there are a lot of demo concepts. So for example If I decide to change the business concept to the crypto one, will everything work?
Set home page you can in the reading settings:
https://easywpguide.com/wordpress-manual/settings/reading/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver