I installed TheGem on a new Wordpress install, and imported the demo content - I had to do it twice, but the second time seemed to import fine.
Since then, I can't see anything on any of the Pages when I go to preview or publish them, other than the top nav bar, which doesn't have a menu. None of the demo content shows, nor do my attempts at test content (e.g. "TESTING").
Below the nav bar is nothing, just white - no footer, no content, nada. When I try to use WP Bakery (even though I don't want to), it shows up behind a transparent white screen that blocks me from clicking anything. Pics below.
I've tried signing out and logging in from both Chrome and Safari - no change.
I installed TheGem on a new Wordpress install, and imported the demo content - I had to do it twice, but the second time seemed to import fine.
Since then, I can't see anything on any of the Pages when I go to preview or publish them, other than the top nav bar, which doesn't have a menu. None of the demo content shows, nor do my attempts at test content (e.g. "TESTING").
Below the nav bar is nothing, just white - no footer, no content, nada. When I try to use WP Bakery (even though I don't want to), it shows up behind a transparent white screen that blocks me from clicking anything. Pics below.
I've tried signing out and logging in from both Chrome and Safari - no change.
Please help!
Hi,
I suppose some php error occurs on your site. Please share ftp access. We will try to check it.
I activated debug mode on your site but don't see error. Please provide wp admin access. I will check you wordpress configuration.
Also I don't see any changes when edit files on your site.
And please check your server configuration and system requirements.
Recommended PHP Settings
I enlarged memory_limit param on your site. Please try now.