I like this theme design but I cannot get basic pages to work. PHP, plugins, and theme all up to date, and I have tried disabling and re-activating plugins to see if there is a conflict, but that doesn't solve the problem. Some examples:
2) Then I added just a simple page with a basic product grid (http://gasthome.com/index.php/2-products/) and the 4th product doesn't show up (Fatal error insufficient memory case 4), and the navigation rollovers are not active on that page.
3) I added a simple product page (http://gasthome.com/index.php/product/smart-oven/) where there is supposed to be the Default page sidebar on the left, but it doesn't show up, and some of the page content allows room for the sidebar, and other page content goes all the way to the left
Please let me know what I can do to fix this as I am not using complex functionality, just simple pages at this point. Thanks.
I like this theme design but I cannot get basic pages to work. PHP, plugins, and theme all up to date, and I have tried disabling and re-activating plugins to see if there is a conflict, but that doesn't solve the problem. Some examples:
1) I added a page (http://gasthome.com/index.php/product-shop/) with a basic Gem Theme Woocommerce masonry grid, and all the page just keeps generating spinning circles.
2) Then I added just a simple page with a basic product grid (http://gasthome.com/index.php/2-products/) and the 4th product doesn't show up (Fatal error insufficient memory case 4), and the navigation rollovers are not active on that page.
3) I added a simple product page (http://gasthome.com/index.php/product/smart-oven/) where there is supposed to be the Default page sidebar on the left, but it doesn't show up, and some of the page content allows room for the sidebar, and other page content goes all the way to the left
Please let me know what I can do to fix this as I am not using complex functionality, just simple pages at this point. Thanks.
Hi,
Please provide the wp-admin and ftp access. We will try to inspect problem on your site.
Do you have any access to check files on your site?
After a week still no help. Please advise if this can be fixed or if I should refund the theme. Thanks.
HI!
Pls. accept my apologies for delay. I was out of office in few days.
I can 't enter to your admin area with this data:
Ted and GastHome1
Php image library (gd or imagik) doesn't work correctly on your site. I see a lot of errors when trying to regenerate thumbnails for media files:
Please contact you webhosting provider support about this problem.