Hello I am in a multi site enviroment and I cannot activate the required thegem theme elements plugin . i cannot in the network and I cannot in the subsite
Gregor please fix my website . you have done something that messes up everything.
I am running a multisite where on alle my subsites I use the scalia theme. SO scalia theme and plugin are in the network so they work on all sites. I cannot deactivate on just 1 site when plugin in in network.
do you mean I cannot run scalia AND gem theme on same network .
please fix my site asap cause I don't know what you did
I've deactivated debug mode, now everything should be ok. In more than 30k tickets I see such issue in the first time, you should be able to activate and deactivate the plugins for separate site, but in your case I don't see this option...
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I have deactived the scalie theme elements in network. and the decatived in the subsite marathon du grand ballon i have then actived the Thegem theme elements and this works !!
Hello I am in a multi site enviroment and I cannot activate the required thegem theme elements plugin . i cannot in the network and I cannot in the subsite
Hi,
pls. provide the wp-admin access
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Regards, Oliver
Hi,
Can't login with the data you provided.
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Regards, Oliver
Hi,
As I see here is scalia theme installed:
http://www.sportevents.eu/nl/
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Regards, Oliver
Yes gregor the root site of the multisite is scalia
http://www.sportevents.eu/marathongrandballon/nl
this however is the new purchased gem
pls. provide the FTP access
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Regards, Oliver
Hi,
It's login and pass? What's the host?
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Regards, Oliver
Hi,At first needs to deactivate scalia elements plugin here:
http://www.sportevents.eu/marathongrandballon/wp-admin/plugins.php
How I can do it?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Gregor please fix my website . you have done something that messes up everything.
I am running a multisite where on alle my subsites I use the scalia theme. SO scalia theme and plugin are in the network so they work on all sites. I cannot deactivate on just 1 site when plugin in in network.
do you mean I cannot run scalia AND gem theme on same network .
please fix my site asap cause I don't know what you did
Thanks
I've deactivated debug mode, now everything should be ok. In more than 30k tickets I see such issue in the first time, you should be able to activate and deactivate the plugins for separate site, but in your case I don't see this option...
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Gregor
I have deactived the scalie theme elements in network. and the decatived in the subsite marathon du grand ballon
i have then actived the Thegem theme elements and this works !!
so all nog good ?
Hi,
Seems like everything is ok now, I don't see any errors on the site.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
hello gregor anyother issue occurs and I think it has to do with scalia theme already in the multisite
my wp bakery page builder stopped working.... How can I this to work at my subsite with scalia theme AND subsites gem theme ?
thanks
Hi,
at first try to deactivate all the third-party plugins and check.
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Regards, Oliver
i did not add anything or change anything except installing gem...
Hi,
Where it stoped working,.
http://www.sportevents.eu/wp-admin/post.php?vc_action=vc_inline&post_id=2&post_type=page - working here on my side...
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Regards, Oliver