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  Public Ticket #1724228
demo import
Closed

Comments

  • Turbo2001 started the conversation
    September 25, 2018 at 10:46am

    Hi, how can i import demos? I see this in my dashboard:


    Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.

  •  7,095
    Oliver replied
    September 25, 2018 at 10:47am

    Hi,

    pls. provide the wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Turbo2001 replied privately
  •  7,095
    Oliver replied
    September 25, 2018 at 12:13pm

    Hi,

    the problem that you remanded the theme, plugin work only in the gem theme, now you can make the import, after you can rename theme.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Turbo2001 replied privately
  •  7,095
    Oliver replied
    September 25, 2018 at 12:32pm

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Turbo2001 replied privately