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  Public Ticket #1725918
update codeus goes wrong
Closed

Comments

  • Nicola Romme started the conversation
    September 26, 2018 at 1:36pm

    The codeus update you suggested in your email of

    25th September 2018 gives an error.

    I cannot go to dashboard anymore. There is no dashboard . - HTTP ERROR 500

    My hosting party sees this:

    [Wed Sep 26 12:14:52.630447 2018] [:error] [pid 6917] [client 141.138.151.123:51287] PHP Fatal error:  Uncaught Error: Call to undefined function vc_add_shortcode_param() in /home/reiki/domains/atlasreiki.nl/public_html/wp-content/themes/codeus/plugins/shortcodes.php:121\nStack trace:\n#0

     


  • [deleted] replied
    September 26, 2018 at 3:26pm

    Hi,

    Please provide ftp access. We will try to inspect problem on your site.

  •   Nicola Romme replied privately
  • [deleted] replied
    September 27, 2018 at 8:22am

    Please share admin access. I need clear cache.

  •   Nicola Romme replied privately
  • [deleted] replied
    September 27, 2018 at 8:39am

    Can't enter with this data:


  •   Nicola Romme replied privately
  • [deleted] replied
    September 27, 2018 at 8:57am

    Updated layerslider and visual composer plugins. Please check now.

  • Nicola Romme replied
    September 27, 2018 at 9:04am

    Hi Max,

    Everything seems normal. I can use dasboard.

    So now the update is complete ? 

    warm regards, Nicola

  • [deleted] replied
    September 27, 2018 at 9:37am

    Yes. Problem was in old version of visual composer plugin.

  • Nicola Romme replied
    September 27, 2018 at 9:52am

    thank you for updating properly