Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.
Hire Us

Okay
  Public Ticket #1729251
TheGem Import Plugin Missing Header & Failing Installation
Closed

Comments

  •  1
    rosiefaulkner1989 started the conversation
    September 29, 2018 at 3:59am

    Hello! TheGem Import Plugin on my site says that it is Missing Header so it is failing to install. What can I do? Please help! Whenever I try to install TheGem Import, it fails to install and says, "The plugin does not have a valid header." And fails to install or activate.

  •  7,095
    Oliver replied
    October 1, 2018 at 6:33am

    Hi,

    pls. provide the wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   rosiefaulkner1989 replied privately
  •  7,095
    Oliver replied
    October 2, 2018 at 7:57am

    Hi, 

    I need FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver