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  Public Ticket #1732582
LayerSlider product activation was canceled on this site
Closed

Comments

  • RamAlsaman started the conversation

    I relized that i don't have access to Layerslider anymore why ?

    LayerSlider product activation was canceled on this site

    You’ve previously activated your copy of LayerSlider on this site to receive plugin updates, use exclusive features and access to premium templates in the Template Store. However, your activation was canceled and you can no longer enjoy these benefits. There are a number of potential reasons why this could happen, the common ones include: you’ve remotely deactivated your site using our online tools or asked us to do the same on your behalf; your purchase have been refunded or the transaction disputed; Envato have revoked your purchase code with an undisclosed reason. 

  •  7,095
    Oliver replied

    HI!

    You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository.  Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • RamAlsaman replied

    That didn't solve the problem ! 
    how i can make it work ?! 

  •  7,095
    Oliver replied

    You're about premium templates library? What is not working?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • RamAlsaman replied

    as i showed in the pic i cant access the premium content 

  •  7,095
    Oliver replied

    Hi,

    You try to use a premium feature, which is available only in a standalone license version of LayerSlider. We have included LayerSlider in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template libraries, which are part of the standalone premium LayerSlider license. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver