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  Public Ticket #1743775
Woocommerce Integration With TheGem
Closed

Comments

  • ThomasPinkava started the conversation

    Hi

    I've installed TheGem theme and then add woocommerce plugin as well as alidropship plugin.

    When I'm using the woocommerce element propose by WPBackery Page Builder, the page will never load as you can notice with the attached link (standard page coming with TheGem theme).

    Can you kindly help me to fix this?

  •  7,095
    Oliver replied

    Hi,

    pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ThomasPinkava replied privately
  •  7,095

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,095
    Oliver replied

    I've tested it here:

    http://frenchdemoiselle.com/wp-admin/post.php?vc_action=vc_inline&post_id=32407&post_type=page

    and for me it's working without the problems.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ThomasPinkava replied

    Hi,

    I've tested the link you send me: http://frenchdemoiselle.com/test/

    I only have a page with a loading icon. No product display at all.

  •  7,095
    Oliver replied

    pls. provide the FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   ThomasPinkava replied privately
  •  7,095
    Oliver replied

    Hi,

    I can't see your site, seems like there missing MySQL on the server...

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • ThomasPinkava replied

    Hi,

    I doubt there is a missing MySQL. The environment and Wordpress has been automatically setup by Godaddy...

  •   ThomasPinkava replied privately
  •  7,095
    Oliver replied

    pls. contact to your hoster with this issue, I see only this:

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver