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  Public Ticket #1781281
custom icons
Closed

Comments

  • oceanz started the conversation
    November 13, 2018 at 1:01am

    Hi

    I've installed TheGem_child.zip only on my website: 

    I wanted to use a custom icon set so followed the instructions on icomoon and downloaded the zipped file with the custom .eot, .svg, .ttf, .woff.

    I then went to the TheGem_child_user_icons.zip and unzipped it and copied the file using FTP to put under thegem-child on FTP.

    I copied the icomoon 4 files to the UserPack folder.

    Attached is screenshot.

    When I go to insert the icon text box, it still only shows the 3 eixsting choices of fontawsome, elegent and something else.

    Have I missed a step to make this work?

    Thanks


  •  7,095
    Oliver replied
    November 13, 2018 at 7:40am

    Hi,

    pls. provide the wp-admin and FTP access, I'll check.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   oceanz replied privately
  •  7,095
    Oliver replied
    November 13, 2018 at 9:07am

    Structure should be: 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • oceanz replied
    November 25, 2018 at 1:37am

    Hi Gregor

    This is the structure I have but it still does not show in the dropdown menu as an icon pack to be selected.

  •  7,095
    Oliver replied
    November 26, 2018 at 7:54am

    Hi,

    Sorry, can't say you anything without the access, can you set the site to any test hosting? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   oceanz replied privately
  •  7,095
    Oliver replied
    November 27, 2018 at 7:40am

    Hi,

    Pls. check now.

    1. There was activated default gem child, not theme with the user pack.

    2. There were wrong names of your font, I've renamed it to userpack. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • oceanz replied
    November 29, 2018 at 11:06pm

    Thanks Gregor

  •  7,095
    Oliver replied
    November 30, 2018 at 8:10am

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver