Comments JRDWebDienstleistungen started the conversationNovember 13, 2018 at 9:26amHey,I am currently trying to change my Logo on the page. If I upload a picture it only shows a "question mark" within a frame. I tried using Jpg and Png files, but neither of them worked. Nevertheless I am really happy with your theme. Kind regards. 7,095Oliver repliedNovember 13, 2018 at 10:30amHi,pls. provide the wp-admin access, we'll check,Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, OliverJRDWebDienstleistungen repliedNovember 20, 2018 at 9:15amShould I send you the Name and Password here ? JRDWebDienstleistungen replied privately 7,095Oliver repliedNovember 20, 2018 at 2:00pmHi,Sorry for delay, URL pls.Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver JRDWebDienstleistungen replied privately 7,095Oliver repliedNovember 21, 2018 at 9:55amHi,Do you have ssl installed on the domain? Can you provide the FTP access?Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver JRDWebDienstleistungen replied privately 7,095Oliver repliedNovember 21, 2018 at 11:35ampls. contact to your hoster and ask him the FTP accessPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver JRDWebDienstleistungen replied privately 7,095Oliver repliedNovember 21, 2018 at 12:04pmCan I know the reason?Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver JRDWebDienstleistungen replied privately 7,095Oliver repliedNovember 23, 2018 at 9:39amHi,The problem in ssl you need to set HTTPS connection in the general settings, after you change it click save in the theme options.Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver JRDWebDienstleistungen replied privately 7,095Oliver repliedNovember 23, 2018 at 9:52amHere you go:Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, OliverJRDWebDienstleistungen repliedNovember 23, 2018 at 11:15amThanks a lot ! 7,095Oliver repliedNovember 23, 2018 at 12:00pmWelcome!Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
Hey,
I am currently trying to change my Logo on the page. If I upload a picture it only shows a "question mark" within a frame. I tried using Jpg and Png files, but neither of them worked.
Nevertheless I am really happy with your theme. Kind regards.
Hi,
pls. provide the wp-admin access, we'll check,
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Should I send you the Name and Password here ?
Hi,
Sorry for delay, URL pls.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Do you have ssl installed on the domain? Can you provide the FTP access?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
pls. contact to your hoster and ask him the FTP access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Can I know the reason?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
The problem in ssl you need to set HTTPS connection in the general settings, after you change it click save in the theme options.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Here you go:
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thanks a lot !
Welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver