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  Public Ticket #1785432
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Comments

  • Fergumungus started the conversation

    I no longer see the 'save' button for the theme options (see attached)


    am I missing something?

  •  7,242
    Oliver replied

    Hi,

    pls. provide the wp-admin access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Fergumungus replied privately
  •  7,242
    Oliver replied

    Hi,

    Sorry, don't see any problems. Did you fix it? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Fergumungus replied

    No, I haven't fixed the problem...see attached.  

    It usually disappears after saving the options one time.

  • Fergumungus replied

    I discovered this issue when I was attempting to add link code to the top area contacts. 

    Is there a way to make the 'Top Area Contacts' address 'linkable'?

  •  7,242
    Oliver replied

    Hi,

    pls. provide the FTP access and install child theme, I'll make it for you.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Fergumungus replied privately
  •  7,242
    Oliver replied

    Hi,

    Can't connect with the data you provided:

    Command: USER [email protected]
    Response: 331 User [email protected] OK. Password required
    Command: PASS ****************
    Response: 530 Login authentication failed
    Error: Critical error: Could not connect to server


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver