Comments mountainevents started the conversationDecember 4, 2018 at 7:54pmOur website is not running your theme any more. Not sure what the issue is, but we know it has something to do with the theme.Error message says "Fatal error: Call to undefined function thegem_......" please email us at [email protected] 7,095Oliver repliedDecember 5, 2018 at 6:49amHi,pls. provide the wp-admin and FTP accessPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver mountainevents replied privately mountainevents replied privately 7,095Oliver repliedDecember 6, 2018 at 8:31amHi,Did you added changes in the theme source code? Can I update theme?Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Olivermountainevents repliedDecember 7, 2018 at 4:50amWe have not made changes to the theme source code. You have my permission to update the theme. 7,095Oliver repliedDecember 7, 2018 at 11:10amHi,pls. check now. Should be fixed.Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Olivermountainevents repliedDecember 13, 2018 at 10:15pmWe still seem to be having some issues with it. 7,095Oliver repliedDecember 14, 2018 at 7:50ampls. give me link to the page with the issue.Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
Our website is not running your theme any more. Not sure what the issue is, but we know it has something to do with the theme.
Error message says "Fatal error: Call to undefined function thegem_......"
please email us at [email protected]
Hi,
pls. provide the wp-admin and FTP access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Did you added changes in the theme source code? Can I update theme?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
We have not made changes to the theme source code. You have my permission to update the theme.
Hi,
pls. check now. Should be fixed.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
We still seem to be having some issues with it.
pls. give me link to the page with the issue.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver