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  Public Ticket #1808921
invalid purchase code
Closed

Comments

  • Arno Mulder started the conversation
    December 5, 2018 at 9:38am

    Hi,

    I recently bought the Gem theme and once I've entered the purchasecode from Envato I get an error: Invalid purchasecode.

    Can you help me out please? Thanks in advance.

    Kind regards,

    Arno Mulder

  •  7,280
    Oliver replied
    December 5, 2018 at 9:50am

    Hi,

    pls. provide the wp-admin and FTP access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver