Hello Summer Sale!
Exclusive season-opening discount on TheGem theme.
Limited time offer.
Get Now

Okay
  Public Ticket #1813732
Deletion of site info when GEM is installed
Closed

Comments

  • Stacey Hitt started the conversation
    December 9, 2018 at 1:09am

    I had a designer use the The Gem theme on our site.  Informed me that wordpress had to be reset.  Once it was reset all of the user accounts, posts, pages, etc were deleted.  Is this correct?  Why does wordpress have to be reset?

  •  7,280
    Oliver replied
    December 9, 2018 at 9:20am

    Hi,

    Please give more info, where you was informed about it?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver